Primary Care Access Panel Survey

This survey is part of the Central East ICB Primary Care Access Panel. Because you're signed in, your responses are linked to your panel account so we can see how your experience changes each time we ask — but your answers are only ever reported to the wider organisation in an anonymised, grouped form.

You can update your account details or leave the panel at any time from your profile. The survey should take around 6 minutes to complete.

0 / 11 fields completed

Company website

Required

Which GP practice or area are you registered with? *

This is taken from your panel account. Please confirm or update it.

Required

In the last three months, how easy has it been to get a GP appointment when you needed one? *

Very easy Easy Neither easy nor difficult Difficult Very difficult

Map

Required

In the last three months, how did you try to contact your GP practice? *

Select all that apply. If you did not need to contact them, choose only that option.

Phone Online form/NHS App In person App-based triage tool Did not need to contact them

How you access care

Required

How satisfied are you with the range of ways you can access your GP practice (phone, online, app, in person)? *

Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied

Required

If you used the NHS App to manage any part of your care recently, how did you find it? *

Very easy Easy Difficult Very difficult Did not use it

Required

Compared to the last time we asked, would you say access to your GP practice has: *

Got better Stayed about the same Got worse This is my first time answering

This round

Required

What is the single change that would most improve your experience of accessing primary care? *

Required

Would you be willing to be contacted about taking part in more detailed research, such as an interview or focus group? *

Yes No

Any other comments for this round?

Optional.

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Terms and conditions
Privacy policy
Accessibility
Technical support

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